Ballymena Privacy
This Privacy Policy explains how Ballymena Vehicle Hire Services (we, our or us) collects, uses and shares personal information about you in connection with the provision of vehicle hire services. It applies to data we obtain when you visit our website, contact us by phone or email, make a booking or otherwise interact with our services, and it sets out your rights and how to get in touch with us about privacy.
1. Information We Collect in Ballymena
Ballymena collects and processes several types of personal information, including:
2. How Ballymena Uses Your Information
Ballymena uses your personal information for the following purposes:
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Ballymena Services (Contract Performance):
- Processing and managing vehicle rental bookings and agreements at our Ballymena branch. Verifying your identity and confirming you meet our rental requirements. Coordinating vehicle collection and return procedures at the Ballymena location. Handling payments and administering deposits and charges.
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Ballymena Communication (Legitimate Interest/Contract Performance):
- Sending booking confirmations, updates, and important rental details for Ballymena. Responding to your inquiries and providing customer support for Ballymena rentals. Notifying you of changes to our services or policies that affect Ballymena rentals.
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Ballymena Marketing (Consent/Legitimate Interest):
- Distributing promotional offers, newsletters, and service updates where you have given consent or where Ballymena has a legitimate interest. You can opt out at any time.
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Ballymena Service (Legitimate Interest):
- Analyzing website usage to improve user experience and site functionality for Ballymena. Conducting research to improve our vehicle fleet and service offerings.
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Ballymena Compliance (Legal Duty):
- Meeting Ballymena's legal, regulatory, and tax obligations. Preventing fraud and maintaining the security of services. Handling disputes and enforcing our terms and conditions.
3. Information Sharing — Ballymena
Ballymena may share your personal information with:
- Ballymena Providers: Third-party companies that assist Ballymena in providing services, such as payment processors, IT support providers, and maintenance services. These providers are contractually required to protect your data.
Ballymena does not sell your personal information to third parties for marketing purposes.
4. Data Security (Ballymena)
At Ballymena we implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. No internet transmission or electronic storage can be guaranteed to be completely secure.
5. Ballymena Data Retention
Ballymena retains your personal information only as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary according to the type of information and the context of processing.
6. Ballymena Rights
Under UK data protection law, Ballymena residents have the following rights:
- Ballymena Access Rights: Request a copy of the personal information Ballymena holds about you.
To exercise these rights, please contact Ballymena using the details below.
7. Cookies and Tracking — Ballymena
This Ballymena website uses cookies and related technologies to improve your browsing experience, analyse site traffic and personalise content. You can manage your cookie preferences through your browser settings.
8. Policy Changes
We may update this Privacy Policy for Ballymena periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Please review this policy regularly.
9. Contact Ballymena
For questions about this Privacy Policy or Ballymena's data practices, please contact us:
Ballymena Vehicle Hire Services
Bridge Street, Ballymena BT43 5HB, United Kingdom
Telephone::
028 9503 0052
Ballymena Email::
[email protected]